JAXQuickfit Keeps Its Eye on the Tyre Service Prize(s)

Australia’s tyre market is one of the most competitive in the world, with consumers having a large number of tyre brands and tyre retailers to choose from.

Customer-serviced based Awards are thus hard fought and highly prized, which is why JAXQuickfit Tyres is delighted to have recently won four of them at four separate stores in two states.

JAXQuickfit Castle Hill (Sydney), Penrith (NSW), Salamander Bay (NSW) and Ipswich West (Brisbane) have all recently earned customer-driven business Awards in their local communities.

“Positive customer interaction, delivering service and assistance above expectations and realistic pricing, are all cornerstones of every JAXQuickfit Tyres store nationally, but they are characteristics that resonate at a very local level,” JAXQuickfit Tyres’ CEO Jeff Board said.

“Awards such as these are an important indicator of the tremendous performance of the individual stores involved and the key role these stores play in their local communities.”

Named ‘Most Outstanding Automotive Business’ in the 2009 Local Business Awards presented by the Hills News, JAXQuickfit Tyres Castle Hill was also a finalist in the Awards a year earlier and won it in both 1995 and 2004.

Joint franchisees Daniel Dalton and Robert Baggiossi attributed their consistent success to the JAXQuickfit Tyres offer of best brands at the best prices and an emphasis on customer service.

It’s a similar story at JAXQuickfit Penrith, where the business was won an Award for ‘Outstanding Automotive Services’ in the 2009 Local Business Awards presented by the Penrith Star newspaper.

Penrith franchisee John Hrabak is a 30-year veteran of the Australian tyre retailing business and is supported in-store by wife Jane and a team of nine industry specialists.

Hrabak attributes his people’s product knowledge, integrity and commitment to the business when they interact with customers as the secret of Penrith’s success.

Up the coast at Salamander Bay, Jason Holland and his team are also celebrating a win in the Port Stephens Examiner Small Business Awards.

Originally from Brisbane, the JAXQuickfit Tyres Salamander Bay store Franchisee is now a convert to the region and says the recent recognition for his business is a real pat on the back.

Further north again, the Ipswich West store has also won a local Award for business excellence.

JAXQuickfit Tyres Ipswich West won the Motor Vehicle Services division of the Business Achievers Awards, run by the Ipswich News, part of the Quest Community Newspapers group.

Franchisee and long-time tyre man Wayne Gough said the Award was appreciated by everyone in the business.

JAXQuickfit Tyres Castle Hill, Daniel Dalton and Rob Baggiossi

JAXQuickfit Tyres Penrith, John Hrabak

JAXQuickfit Tyres Salamander Bay, Jason Holland

JAXQuickfit Tyres Ipswich West, Wayne Gough