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A
commitment to customer service is a guarantee of satisfaction for anyone in
need of new tyres in Sydney’s inner west.
That’s the promise from Chris Geoghegan, the new owner of the JAXQuickfit
Tyre centre on Parramatta Road at
Haberfield.
Chris, 39, of Lilyfield, feels right at home in the area. During his
childhood, his father Ian ‘Pete’ Geoghegan – one of Australia’s motorsport
legends – owned a car yard next door to the site where Chris now runs his
own business.
Chris started his career in the tyre industry with another motorsport legend
- old family friend, Bob Jane. In 1986 he began as a humble junior sweeping
floors and other odd jobs before being offered a sales position six months
later.
“It seems ironic now, but that first sales job was based at
Haberfield
too!”
“Then one of the guys I was working with joined JAXQuickfit and he suggested
it was a company I would enjoy being part of.
“He was right. I bought the
Bondi Junction store with a partner four years
ago and late last year I took over this one.
“The goal is to build the business by looking after our customers. There’s
nothing wrong with making money, providing you take care of people.
“Customer service is the most important thing. People can buy a tyre
anywhere but they don’t always get treated well. If you look after people,
word gets around – if you don’t look after them, it gets around even
faster.”
Chris says one of the best parts of his job is the people he meets, whether
they are customers he connects with, or contacts in the industry.
Outside working hours, Chris spends as much time as possible with his wife
Michelle and children Max, four, and Chloe, who is nearly three.
January 2007 |
 Chris Geoghegan, JAXQuickfit
Haberfield
He loves all sorts of sport, including cricket and motor racing, mostly as a
spectator these days.
“Work comes first and I worry about the rest later. If you can’t afford it,
you can’t do it! Besides, I think I’m too old to compete now!”
Chris has eight staff working for him at
Haberfield, including mechanics,
tyre fitters and a front-end specialist.
“People think JAXQuickfit is just about tyres, but we offer a wide range of
services including servicing, batteries, brakes and suspension – and of
course,
wheels,
and tyres.”
JAXQuickfit Tyres in
Haberfield
is part the network of 72 stores, servicing customer needs from
Cairns to Tasmania.
JAXQuickfit Tyres stocks the world’s leading tyre brands including
Bridgestone,
Continental,
Dunlop,
Goodyear,
Michelin, and
Pirelli. It also
carries a wide range of top-line alloy and steel
wheels, as well as
providing a variety of other mechanical services such as brakes and
suspension.
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